These Terms of Service ("Terms") are a legal agreement between you and Fendx Solutions LLC, a Wyoming limited liability company ("Fendx Solutions," "we," "us," or "our"). They govern your access to and use of our website at fendxsolutions.com and the services and brands we operate, including Federal Filing Trademark (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Who we are
Fendx Solutions LLC is the legal entity that owns and operates Federal Filing Trademark and any other brands listed on our website. When you use a brand we operate, you are entering into an agreement with Fendx Solutions LLC.
2. Nature of our services: important notice
Federal Filing Trademark is a private filing-support service. We are not a law firm, we are not a substitute for the advice of an attorney, and we do not provide legal advice or legal representation. Our Services consist of self-help and administrative support for preparing and submitting filings based on the information you provide. We are not affiliated with, endorsed by, or connected to the United States Patent and Trademark Office (USPTO) or any other government agency. Communications with us are not protected by attorney–client privilege. If you need legal advice, you should consult a licensed attorney.
3. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. By using the Services, you represent that you meet these requirements and that the information you provide is accurate and complete.
4. Your responsibilities
- Provide accurate, current, and complete information;
- Review documents we prepare before they are submitted;
- Use the Services only for lawful purposes;
- Maintain the confidentiality of any account credentials;
- Not misuse, disrupt, or attempt to gain unauthorized access to the Services.
You are responsible for the accuracy of the information you submit. We rely on that information to perform the Services and are not responsible for errors arising from inaccurate or incomplete information you provide.
5. Fees, government fees, and payment
Service fees are described at the time you place an order. Our service fees are separate from, and in addition to, any government, agency, or third-party filing fees. Government filing fees are set by the relevant authority and are not within our control. Unless otherwise stated, fees are charged in U.S. dollars and are due at the time of purchase. You authorize us and our payment processors to charge your selected payment method for the amounts you approve.
6. Refunds and cancellations
Refund eligibility depends on the stage of the work and the specific service purchased. Government and third-party fees are generally non-refundable once submitted. To request a cancellation or refund, contact us at support@fendxsolutions.com. We will review each request in accordance with the refund terms presented at the time of purchase.
7. Electronic communications
By using the Services, you consent to receive communications from us electronically, including service-related emails and messages. Marketing communications are sent only where permitted, and you may opt out at any time using the unsubscribe instructions provided. See our Privacy Policy for details.
8. Intellectual property
The Services, including all content, branding, logos, text, graphics, and software, are owned by or licensed to Fendx Solutions LLC and are protected by intellectual property laws. "Fendx Solutions" and "Federal Filing Trademark" are brands of Fendx Solutions LLC. You may not copy, modify, distribute, or create derivative works without our prior written permission. You retain ownership of the content you submit to us and grant us a limited license to use it solely to provide the Services.
9. Third-party services
The Services may rely on or link to third-party services, such as payment processors and communication providers. We are not responsible for the content, policies, or practices of third parties, and your use of those services may be subject to their own terms.
10. Disclaimers
The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any filing will be accepted or approved by any authority. Decisions regarding applications are made solely by the relevant government office.
11. Limitation of liability
To the fullest extent permitted by law, Fendx Solutions LLC and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of the Services. To the fullest extent permitted by law, our total liability for any claim relating to the Services will not exceed the amount of service fees you paid to us for the specific service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Fendx Solutions LLC and its members, officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your violation of any law or the rights of a third party.
13. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Services will be resolved in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of those courts, unless otherwise required by applicable law.
14. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated through the Services. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
15. Termination
We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or to protect the Services, our customers, or others. Provisions that by their nature should survive termination will continue to apply.
16. Contact us
Questions about these Terms? Contact:
Fendx Solutions LLC
Email: support@fendxsolutions.com
Phone: +1 (646) 531-9773
30 North Gould Street, Sheridan, WY 82801, United States